Customer Support Management System in Dubai, Abu Dhabi, Sharjah, UAE, Bahrain, Saudi Arabia
Zeta customer support software that gives you everything you need to delight your customers.
Support Management Software Provider
Better customer service starts with better communication. Zeta helps you to improve the communication by providing an elegant customer service system for dealing in inbound support request. Zeta Desk also manages to set up the Service Level Agreement (SLA) for support.
CRM support module can improve customer satisfaction and productivity by automating customer support processes. It can assign ticket to the appropriate resource, record the status, urgency and nature of the issue and track time to resolution. View ticket assignment, priority weighting and notification request are available. It can also be linked to online supporting system.